Our Promise
At TrooperTrips, your privacy is integral to the experience we design across our treks and tours throughout India. This notice explains what we collect, why we collect it, and how we keep it secure and transparent.
Information We Collect
- Identity & Contact — name, email, phone, address.
- Booking Details — package, dates, group size, preferences.
- Payment Meta — processed via PCI-compliant gateways; we do not store card numbers.
- Usage & Device — IP, browser, OS, pages viewed, referring URLs.
- Communications — chats, emails, feedback, support tickets.
How We Use Your Data
- Confirm and manage bookings, payments, and on-ground operations.
- Send itineraries, alerts, invoices, and essential service notices.
- Personalize recommendations and improve site functionality.
- Prevent fraud, enforce policies, and comply with legal requests.
- Marketing (with opt-out): offers, newsletters, and trip updates.
Data Protection
We apply organizational and technical safeguards including encryption in transit (HTTPS), hardened servers, least-privilege access, and regular audits. Payments are completed with trusted processors; TrooperTrips does not store your full card data.
Sharing & Transfers
- Operational partners (guides, hotels, transport) to fulfil your trip.
- Service vendors (payment, analytics, email) under confidentiality obligations.
- Legal & Safety when required by law or to protect guests and staff.
We never sell your personal data.
Cookies & Similar Tech
We use necessary cookies for core functions and optional analytics/marketing cookies to improve experiences. You can control cookies in your browser; some features may degrade when disabled.
Your Rights
- Access, correct, update, or delete your personal data.
- Withdraw consent for marketing communications at any time.
- Request data portability where applicable.
- Lodge a complaint with a relevant authority.
Data Retention
We retain data only as long as necessary for bookings, legal, tax, and reporting requirements, then securely delete or anonymize it.
Children’s Privacy
Our services are intended for adults. Where minors travel, data is collected from/with parental or guardian consent.
International Processing
If data is processed outside your region, we ensure appropriate safeguards and standard contractual protections.
Updates to This Policy
We may update this page to reflect legal or operational changes. The “Last updated” date will be revised accordingly.
Last updated: 11 Sep 2025
Contact Privacy Office
Email: info@honeydew-donkey-881251.hostingersite.com
Address: OP Tower, Manohara Marg, Wazirabad, Sector 52, Gurugram, Haryana 122011